About HomeBridge Financial Services
HomeBridge Financial Services, Inc. is one of the nation’s largest privately held, non-bank lenders. We specialize in facilitating and securing home mortgage financial solutions through our retail and wholesale channels. More information on HomeBridge can be found online at www.HomeBridgeInc.com.
Customer Service Commitment
Represents the company in a professional and enthusiastic manner: by providing an exceptional level of customer service, supporting the mission/vison statements, and adhering to our core values in all functions of their job responsibilities and interaction with referral partners, customers, and clients.
Scope/Purpose of the Position
Customer Service Representatives (CSRs) are responsible for handling a large number of inbound/outbound calls and updating our customer relationship management (CRM) system databases with accuracy and attention to detail. The CSR is responsible for assisting customers to the best of their ability while keeping them connected with the Loan Officer and Realtor.
Key Responsibilities and Essential Functions
Work Experience and Knowledge, Skills and Abilities