Processor II

1 month ago(12/18/2017 7:22 PM)
# of Openings


About HomeBridge Financial Services


HomeBridge Financial Services, Inc. is one of the nation’s largest privately held, non-bank lenders. We specialize in facilitating and securing home mortgage financial solutions through our retail and wholesale channels. More information on HomeBridge can be found online at


Customer Service Commitment


Represents the company in a professional and enthusiastic manner: by providing an exceptional level of customer service, supporting the mission/vison statements, and adhering to our core values in all functions of their job responsibilities and interaction with referral partners, customers, and clients.


Scope/Purpose of the Position


This position is responsible for the following:

  • Timely follow up of 3rd party conditions.
  • Reviewing the LO submission and ensure it is complete per policy for submission for initial underwrite
  • Notify/work with LO to resolve any issues prior to submission to underwriting
  • Management of timeline of the loan from application through funding to insure we are setting and meeting expectations
  • Complete a quality file submission to Underwriting, Closing and Post Closing including appropriate stacking order and all quality responsibilities assigned to function
  • Accurate and correct decision of conditions per authority level

  Key Responsibilities and Essential Functions 

  • Manage pipeline to consistent service levels ensuring files are completed within each stage within guidelines set by management
  • Order documentation as required per policy and file
  • Regular follow up for missing items
  • Work with appropriate parties/departments to obtain/provide documentation
  • Escalate problems and conditions to appropriate parties as needed
  • Update current systems accurately & timely
  • Prepare closing document requests
    • Reviewing
    • Final pre-documentation tests
  • Decision conditions within authority
  • Regularly communicating loan status to the Loan Officer, Borrower and branch, as applicable
  • For cancelled, withdrawn or brokered-out loans follow company policy and procedures        

Work Experience and Knowledge, Skills and Abilities

  • Knowledge of mortgage lending process and products
  • Customer service skills
  • Creative problem-solving and conflict resolution skills
  • PC Skills (MS Office)
  • Analytical and mathematical skills and applications
  • Strong communication skills (verbal, written, listening)
  • Attention to detail; multi-tasking skills; excellent time-management skills
  • Ability to work independently with minimal supervision
  • Negotiating Skills

Minimum Qualifications

  • College degree preferred
  • Three-eight (3-8) years in mortgage industry
  • One (1) year Processing experience

Note: Management reserves the right to change or reassign job duties or combine positions at any time.


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